Track Your Order

Customer Care · Order Status

Track Your Order

Enter your tracking number below to get a real-time update on your shipment. Need help? Our team is a phone call away.

📅 Expected Shipping Times

Orders process within 24 business hours. Orders placed after 12:00 PM EST Friday begin processing the following Monday.

Service Level Estimated Delivery Carriers
Standard 3–6 business days UPS · FedEx · USPS
Express 2–4 business days UPS · FedEx
Expedited 2–3 business days UPS · FedEx
Rush 1–2 business days UPS · FedEx

Delivery times are estimates and not guaranteed. Freight and special-order items may require additional handling time. Oversized items are delivered curbside.

Can't Find Your Tracking Info?

We're Here to Help

If your tracking number isn't updating, your order hasn't arrived within the expected window, or you have any questions about your shipment — call or email us directly.

📞
Call Us
1-866-218-0902
Mon–Fri 9AM–5PM
Sat 9AM–3PM EST
✉️
Email Us
support@medicaldepartmentstore.com
We reply within 1 business day
📦
Have Your Ready
Order number
Name & zip code on the order
Tracking number (if available)

🏪 Visit One of Our Six Southwest Florida Showrooms

For time-sensitive needs, our showroom specialists can often help you find an in-stock solution same day. Walk-ins welcome at all locations.

Venice
1180 Jacaranda Blvd
941-497-2273
Sarasota
3672 Webber St
941-923-7556
North Port Opening 8/31/26
14824 S. Tamiami Trl.
941-282-9676
Port Charlotte
4265 Tamiami Trail
941-743-6644
Fort Myers
8595 College Pkwy
239-482-6111
Naples
13030 Livingston Rd
239-529-2242

All locations open Mon–Fri 9AM–5PM · Sat 9AM–3PM